Independent Insurance Agency
Serving Alliance, Massillon, Canton and Stark County since 1874
Insurance Agents

Insurance Agents and Staff



It is not just professionalism and expertise that set our local Ohio insurance agents and staff apart. They also have a strong commitment to a public service mission, to the quality of their work, the local Massillon and Canton communities, and to the clients they serve. Loyalty and relationships link our staff and, in turn, link staff to clients.

Mary C. Biller
Name: Mary C. Biller
Position: Commercial Lines CSR - Alliance Office
Years Experience: 8
Office Phone: (330) 823-2283 Fax: (330) 823-1399
Jim Crookshank
Name: Jim Crookshank
Position: Property and Casualty Agent – Alliance office
Years Experience: 35
Professional Designations: CIC—Certified Insurance Counselor
Education: Kent State University - BA, 1975
Office Phone: (330)823-2283 Fax: (330)823-1399
Lisa M. Davis
Name: Lisa M. Davis
Position: Personal Lines CSR - Alliance Office
Years Experience: 18
Office Phone: (330)823-2283 Fax: (330)823-1399
Deborah Frustos
Name: Deborah Frustos
Position: Personal Lines agent and CSR-Alliance office
Years Experience: 36
Office Phone: (330)823-1020 Fax: (330)823-1399
Cathy Gross
Name: Cathy Gross
Position: Personal Lines agent and CSR- Alliance office
Years Experience: 19
Office Phone: (330)823-1020 Fax: (330)823-1399
Jane Heitger
Name: Jane Heitger
Position: Claims specialist
Years Experience: 40
Diane Hilliard
Name: Diane Hilliard
Position: CSR, P & C agent
Years Experience: 15
Education: Stark State, Walsh Univ.
Heather Horvath
Name: Heather Horvath
Position: Commercial/Personal Lines CSR
Years Experience: 15
Education: Stark State, Walsh Univ.
Debbie Krug
Name: Debbie Krug
Position: Agent / CSR Health – Alliance office
Years Experience: 16
Education: Columbus Business University
Office Phone: (330)823-2283 Fax: (330)823-1399
Colleen Lanzer
Name: Colleen Lanzer
Position: CSR/Personal Lines Agent – Alliance Office
Years Experience: 16
Office Phone: (330)823-2283 Fax: (330)823-1399
Mike Marino
Name: Mike Marino
Position: Benefits Consultant & Dept. Manager
Years Experience: 22
Education: Bachelor’s Degree in Finance; Bowling Green State University
Office Phone: (330)832-7411 x121 Fax: (330)823-1399
Robert Meadows
Name: Robert Meadows
Position: Treasurer of Corp., P & C agent-Alliance office
Years Experience: 39
Education: BA, Univ. of Cincinnati
Office Phone: (330)823-1020 Fax: (330)823-1399
Nancy Miday
Name: Nancy Miday
Position: Office Manager, P & C agent
Years Experience: 43
Shari Middaugh
Name: Shari Middaugh
Position: Employee Benefits Agent
Years Experience: 30
Professional Designations: ACSR, CPIW
Education: Associates degree – Stark State
Mike Miller
Name: Mike Miller
Position: Life insurance & Annuities
Years Experience: 15
Education: BA, University of Dayton
Nick Mossides
Name: Nick Mossides
Position: P & C agent
Years Experience: 20
Education: BA, Muskingum College
Judy Neman
Name: Judy Neman
Position: Employee Benefits Sales & Service
Years Experience: 32
Lorie Pedro
Name: Lorie Pedro
Position: Commercial and Personal lines agent
Years Experience: 16
Jennifer Roknich
Name: Jennifer Roknich
Position: Commercial Lines & Medical Malpractice Agent – Alliance Office
Years Experience: 12
Office Phone: (330)823-2283 Fax: (330)823-1399
Faye Roller
Name: Faye Roller
Position: Secretary/Receptionist – Alliance office
Liz Salmon
Name: Liz Salmon
Position: Commercial Lines Agent
Years Experience: 55
Frank Sauser
Name: Frank Sauser
Position: Secretary of Corp., Personal & Commercial lines agent
Years Experience: 40
Education: Walsh College
Barb Schumacher
Name: Barb Schumacher
Position: Employee Benefits Agent - Group & Individual
Years Experience: 30
Education: The American College
Veronica Swinehart
Name: Veronica Swinehart
Position: Commercial CSR/Accounting
Years Experience: 23
Office Phone: Fax:
Douglas Weatherbee
Name: Douglas Weatherbee
Position: President
Years Experience: 27
Education: Bachelor of Arts, Kent State Univ.

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